We in Mumbai are so accustomed to the word
‘Tiffin’ that we tend to forget that it is not a known word in the dictionary
that is used anywhere else in the world. Tiffin walas are someone that plays a
very important role in the fast lane of business professionals in Mumbai. They
deliver lunch boxes to the needy professionals at the time of their lunch
breaks. The word Tiffin basically means a lunch box that people often carry to
their workplaces. But in Mumbai, Tiffin are not carried to the workplace but
they are delivered to the office in time by these Tiffin walas. Hence, we can
conclude that this sect of people in the society, however insignificant, play
an important role to serve other people in the society.
When
a professional is living alone and has no one in the city to prepare his lunch,
he has two options to choose from. One is that he orders his lunch from any
nearby food joint that can deliver food in the office and the other being the Tiffin
service. Now, when you are choosing from these two options you will
have to consider each in detail and according to logical parameters. If you
choose to order from a nearby restaurant, you run the chances to fall ill
because the food quality is never guaranteed. If you have to discard this
factor, you might have to choose a more expensive restaurant and that just not
makes sense because, this restaurant is supposed to deliver food daily. That
can cost too much. On the other side, if you choose to opt for the Tiffin service, the food quality
matches the food at home and hence the hygiene factor is taken care of. Other
than that, if you compare it with fast food chains, you will come to a
conclusion it proves to be cheaper than other restaurants when the service is
used on a daily basis. So, there is no reason to not choose a Tiffin box over restaurant service.
Other important aspect that we should
consider while we are talking about the Tiffin walas in Mumbai is the
dedication that these people show towards their job. The Tiffin walas in the
city are aware of the fact that they have to deliver hundreds of lunch boxes to
hundreds of different people in numerous locations across the city. The time
factor plays a crucial role because if they fail to deliver the Tiffin boxes in
time or after the lunch break then there is no point in delivering them. This
is understood well by them and it is found that these dedicated Tiffin walas
start working before sunrise and end in the evening, all this to feed unknown
people in the city. Due to their efficient planning and service all across the
urban region, they are very often asked to take time management sessions in
several institutions. This is not because they success in delivering all Tiffin box in time but
because they deliver them using public transport via the infamous Mumbai
railways.